Refund Policy
At Laviyansh Jewels, we aim to handle eligible refund requests fairly and transparently.
1. Refund Eligibility
Refund eligibility depends on the circumstances of the order, the product condition, and our applicable Return Policy. Items that are damaged, incorrect, or otherwise eligible under applicable law will be reviewed appropriately.
2. How to Request a Refund
Please contact our support team with:
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Your order number.
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The reason for the request.
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Relevant photographs or other supporting details, where applicable.
3. Approval Process
We will review the request and inform you of the outcome. Additional information may be requested when reasonably necessary.
4. Refund Method
Approved refunds will generally be issued through the original payment method where feasible, or through another lawful and mutually appropriate method.
5. Processing Time
After approval, the time taken for the refund to appear depends on the payment provider, bank, and payment method. Any specific processing estimate should be confirmed with the support team.
6. Shipping Charges
Refund treatment for shipping charges will depend on the reason for the return, the disclosed store policy, and applicable law.
7. Cancelled Orders
If an order is cancelled and a refund is due, the refund will be processed according to the applicable cancellation terms and legal requirements.
8. Contact
For refund assistance, contact us through our Contact Us page and include your order number.
Please review our Return Policy for the conditions and procedure applicable to returned products.