Return Policy

Laviyansh Jewels wants you to shop with confidence. This policy explains how to request a return or replacement.

1. Return Requests

If you receive a damaged, defective, incorrect, or otherwise eligible product, please contact our support team with your order details.

2. Request Timeframe

Return requests must be raised within the applicable return window displayed at the time of purchase or otherwise communicated by Laviyansh Jewels, subject to applicable law.

3. Product Condition

Where relevant, returned products should include their original packaging, tags, accessories, and proof of purchase. Do not send a product back before receiving return instructions from our support team.

4. Damaged or Incorrect Products

Please share clear photographs of the product and packaging when reporting damage or an incorrect item. We will assess the request and communicate the available resolution.

5. Non-Eligible Returns

Products may be excluded from voluntary returns where this is clearly disclosed and legally permitted. No exclusion limits rights that cannot lawfully be waived.

6. Return Shipping

Responsibility for return shipping costs will depend on the reason for the return and the applicable policy. Costs arising from an incorrect or defective item will be handled in accordance with applicable law.

7. Refunds and Replacements

Approved requests may result in a refund or replacement, depending on eligibility, stock availability, customer preference where applicable, and legal requirements. Please refer to our Refund Policy.

8. Contact

To request a return, contact us through our Contact Us page with your order number and a description of the issue.

Please wait for confirmation and return instructions before shipping any product back.